GRiSO service?

Took my 2013 GRiSO into my dealer on Tuesday because the oil warning light came on along with the oil can icon on the dash.Since then they have been putting me off saying the Moto Guzzi site is down and they can't do anything until it comes back up.The last time I was in was when my dash said my fuel consumption was 16.5 litres per 100klms.They told me that was perfectly normal for these bikes.I know they lied about the mileage are they also B.S.ing me about needing the sight to work on the bike? Cheers Stan.

Yeah it's bollocks...
Is there another dealer in your area?

The manuals are on-line but really, the OBD are telling them it's an oil pressure problem for fucks sakes! Tell 'em to pull the pressure sensor out and spin the motor over with the plugs out. If oil spurts out the pump is fine and its a dodgy switch. Replace switch. Happy customer! If oil doesn't spurt out they'll have to look further. A frightening prospect of they're as hopeless as you say!

Pete

It depends. If they are processing the service as a warranty claim, then yes, they would need to have access to the MG dealer site in order to process the claim. They could certainly do the work under the assumption that the claim would be approved, but that would be at risk to them.

If you're going to the dealer in Chilliwack, then relax. The Gords will take care of your GRiSO just fine. If you are going somewhere else, then I couldn't say.

16.5 Litres per 100 kM is ridiculously low efficiency, but the dash really isn't very good at calculating efficiency. Personally, I never even look at it, but rather keep track of my odometer at fill up and math it out when I am curious. So if your dealer says the efficiency is typical, that's crap. But if he says that's typical for a dash reading, then he's not so far off.

I hope you are back on your bike quickly. Sadly some dealers don't embrace the ownership experience as we do, and we have few options other than to educate ourselves. Don't allow your dealer to ruin your ownership of a most unique machine.

Thank you all for your positive responses,I love my bike and I knew going in that the dealer I purchased it from was the worst in North America for motorcycles and boats and anything they sold or serviced.However it was the only Guzzi dealer on Vancouver Island and they had the bike I wanted so....In the future I will try to time my service intervals with trips to Washington so I can get them done at Moto Intl. in Seattle .Cheers Stan.

hookah wrote:

....In the future I will try to time my service intervals with trips to Washington so I can get them done at Moto Intl. in Seattle...

Be sure to let us know when you're coming. There are a lot of Guzzi folks here in Seattle and we don't need much of an excuse to get together.

See Hookah, what a friendly bunch here.
Does your user name refer to Scuba diving ? or do you hang around under Red street lights at night
GRiSO's are a nice bike, don't be put off by poor support , yes they may have a genuine concern but a good trusted dealer a Looooong way from home is an excuse for a good ride

hookah wrote:

Thank you all for your positive responses,I love my bike and I knew going in that the dealer I purchased it from was the worst in North America for motorcycles and boats and anything they sold or serviced.However it was the only Guzzi dealer on Vancouver Island and they had the bike I wanted so....In the future I will try to time my service intervals with trips to Washington so I can get them done at Moto Intl. in Seattle .Cheers Stan.

Don't forget the Gords at Valley Moto in Chilliwack, BC. That's a good outfit and those guys will take good care of your bike.

FWIW i just picked my GRiSO up from the dealer here in fort myers for warranty issues, and they told me the same thing about the MG website being down.